Welcome to Ayzallure.com. These Terms and Conditions (“Terms”) govern your use of our website, services, and the purchase of our skincare and haircare products. Please read them carefully, as they contain important information about your legal rights, obligations, and remedies.

1. General Overview

Ayzallure.com is an online platform that offers a range of skincare and personal care products including, but not limited to, serums, creams, lotions/moisturizers, sunblocks, and shampoos. These Terms apply to all visitors, customers, and users of the website. By accessing or using the site, you agree to be bound by these Terms. If you disagree with any part of the Terms, you must not use our website.

2. Eligibility

To use our website or make a purchase:

  • You must be at least 18 years old or have legal parental or guardian consent.
  • You must provide accurate, current, and complete information when registering or making a purchase.
  • You must use the site and services only for lawful purposes.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

3. Product Information & Usage Disclaimer

Our products are cosmetic in nature and are not intended to diagnose, treat, cure, or prevent any medical condition. Products include:

  • Serums: Skincare solutions for hydration, anti-aging, etc.
  • Creams: Used for moisturizing, anti-wrinkle, or other skin-related concerns.
  • Lotions/Moisturizers: For skin hydration and smoothness.
  • Sunblocks: Protection against UV rays.
  • Shampoos: Hair care for cleansing and scalp health.

Always conduct a patch test before full use. Discontinue use if irritation occurs. Consult a dermatologist or medical professional before starting any new skincare regimen.

4. Pricing, Payments, and Taxes

All prices are listed in Pakistani Rupees (PKR) and are subject to change without notice. Prices include applicable local taxes unless otherwise stated.

Accepted Payment Methods:

  • Cash on Delivery (COD)
  • Online Payment Gateways (subject to availability)

We use secure third-party payment processors and do not store your card or financial details.

5. Order Processing & Shipping

Orders are typically processed within 24–48 hours of receipt. Shipping timelines are estimated as follows:

  • Within major cities: 2–4 working days
  • Other areas: 5–7 working days

Shipping delays may occur due to courier issues, public holidays, or unforeseen circumstances. We are not liable for delays once the package is handed to the courier.

6. Order Cancellation Policy

  • You may cancel your order within 2 hours of placing it by emailing info@ayzallure.com.
  • Once an order has been shipped, it cannot be canceled.

7. Return & Exchange Policy

We offer a 7-Day Easy Exchange Policy under the following terms:

Exchange is allowed if:

  • You received a damaged, expired, or incorrect product.

Conditions:

  • You must notify us within 7 days of delivery.
  • Products must be unused, unopened, and in original packaging.
  • You must provide proof of issue (photos, order number).

Not Eligible for Exchange:

  • If the product is opened or used.
  • If you simply changed your mind.
  • If there is an allergic reaction (individual results may vary).

Refunds: We do not offer refunds under any condition. Only exchanges are allowed.

8. Intellectual Property Rights

All content on this website — including images, text, logos, graphics, product descriptions, and designs — is the intellectual property of Ayzallure. You may not use, reproduce, or distribute any content without our written permission.

9. User Conduct & Restrictions

By using our website, you agree NOT to:

  • Use the site for unlawful purposes
  • Post false, misleading, or fraudulent information
  • Attempt to gain unauthorized access to any system or data
  • Transmit malware or harmful code
  • Violate any applicable laws or regulations

10. Limitation of Liability

Ayzallure shall not be liable for:

  • Any direct or indirect damages resulting from the use or misuse of our products
  • Any allergic reactions or side effects
  • Any data breaches or security failures outside our control
  • Losses resulting from inaccurate or incomplete information provided by the user

Use our products at your own discretion. We recommend professional consultation before use.

11. Indemnification

You agree to indemnify, defend, and hold harmless Ayzallure, its affiliates, officers, employees, and partners from any claims, damages, losses, liabilities, and expenses arising from your breach of these Terms or misuse of our services.

12. Modifications to Terms

We may modify these Terms at any time without prior notice. The updated Terms will be effective immediately upon posting on the site. Continued use of the website constitutes your acceptance of the revised Terms.

13. Governing Law & Jurisdiction

These Terms shall be governed by the laws of Pakistan. Any disputes arising under or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Pakistan.

14. Contact Us

For questions or support, please contact:

Email: info@ayzallure.com
Website: https://ayzallure.com